U.S. SMBs spending $30B on converged communications and managed services in 2007

According to a study by AMI-Partners, small and medium businesses in the United States have been slow to adopt converged/unified communications. They claim that this trend will change this year and estimate the total SMB U.S. IP communications and managed services opportunity to be over $30 billion in 2007 and growing at a CAGR of 15.6 percent through 2010.

"SMBs are migrating toward converged communications solutions over a single IP network for voice, data, video to support ubiquitous communications, and outsourcing processes which their internal IT staff are unable to manage, says Sanjeev Aggarwal, AMI’s New York-based Vice President for SMB Infrastructure Solutions.

Two interesting stats:

US SMB IP-PBX shipments now exceed traditional TDM-PBX (including key systems) systems.

IP-PBX penetration among US MBs rose from 20% in 2005 to 25% in 2006.

Check out the full article.

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Tags: AMI-Partners, converged communications, IP-PBX, managed services, unified communications, VoIP
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>>Publish Date: 6/23/2007 7:14:51 AM
>>Keywords: communications converged

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